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Contact and Refund information for
Sheepskin Products from Sheepland, at www.sheepskin.co.uk.
Shipping:
Please ensure that someone is available to sign for
your delivery once you have ordered it. We send orders Monday –Thursday
using Interlink Express. Orders received over the weekend will be
dispatched on the following Monday/Tuesday. This excludes all Public and
Bank holidays. Please contact us for our Christmas / New Year schedule.
Products are sent on a next day service and can be
tracked via Interlink Express website www.interlinkexpress.co.uk
We cannot guarantee next day delivery but Interlink
does always endeavour to do this. If you provide us with a valid
email address we will then pass this on to Interlink, who will then
confirm your parcel tracking details and delivery time slot down to the
hour via email. If you are not in when delivery is attempted Interlink
may try to leave your parcel with a neighbour. Otherwise they will
attempt to deliver the next day or you can arrange to collect from your
local depot. If you are not in after two attempted deliveries the parcel
may be returned to us and you will be charged for parcels return.
Re-delivery costs will then apply before goods are sent out again.
Area's to which we deliver
We will only use Interlink to ship to confirmed
addresses within the UK Mainland. We offer a service to BFPO Addresses,
Northern or Southern Ireland, Scottish Islands or Scottish Highlands,
Isle of Man, or the Channel Islands but this will be charged AT COST
with “Signed For” tariff with Royal Mail.
Our definition of Scottish Highlands & Islands is
as follows. Post Codes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63,
KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, HS1-9,
IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44,
ZE1-3. We can only use Royal Mail for these postcode areas and some
extra costs may be incurred.
Delivery
A signature will be required when your parcel is
delivered. Please do not sign for a parcel unchecked, we cannot accept
claims for damages after you have signed. If Interlink attempt more than
two deliveries, we may require a further payment for continued delivery
attempts. You can collect from your Interlink local depot. If the item
is returned uncollected or unable to deliver you will be refunded less
delivery charges and Interlinks return delivery charge to us.
We make our Traditional Range slippers and rugs on
the premises, UK customers will usually receive their orders within 24
hrs of despatch - international customers please contact us and we will
advise. Delivery times may take longer at peak times, especially if we
need to make special sizes, please telephone us if you would like
something delivered for a specific time or occasions. We can usually try
to help.
Please Note: We cannot be held responsible
for failures on the part of our courier company or the Royal Mail. We
will always do our best to ensure your parcels are delivered to you on
time.
Outside the UK/International Parcels
International parcels are charged postage at cost,
we will try to let you know the cost of the postage, but this may not
always be possible due to time limitations. Outside the EU, Goods are
sent D D U, recipient is liable for any local taxes. USA customers are
not charged import duty on items less than $200.
We have found that our customers like to discuss
their orders with us, please email or telephone and we can let you know
availability, postage times etc. We can take credit card orders on the
telephone, or you can send a cheque.
Refunds policy
If you are not satisfied with your order, or the
items are the wrong size, please send the item back, as far as possible
in the original packaging and we can organise a change of size or a
refund, provided the goods are returned immediately WITHIN 14 DAYS in
pristine condition. YOU MUST ensure you enclose a note with telephone
number, name, address and exchange details. We recommend sending items
back via Royal Mail. We do not refund postage in any circumstance.
If you believe the goods are faulty, please send
them back via Royal Mail (NOT SPECIAL DELIVERY) the company will have to
inspect the goods and agree that there is a manufacturing defect, and if
in agreement will refund a MAXIMUM of £4.99 postage. This is up to the
Companies discretion.
Items sold on clearance are not eligible for
postage refund. These items advertised in this section may or may not
have faults, or be substandard, or imperfect. The prices on
this page are very significantly lower than the normal sale price, thus
no refund of postage is applicable.
Christmas Orders/Refunds
Only orders placed in November and December are
eligible for the extended Christmas returns policy. They should be sent
back via Royal Mail by January 31st 2012. Please enclose a
note inside to tell us your query and what size you wish us to send to
you as a replacement etc. PLEASE include original order details to help
assist with refund/exchange. If you do not do this it will significantly
delay the process.
Ordering Options
By Phone -
+44 (0)1458 850991
Or write to us at: Sheepland
The Hollies, Peacocks Hill, Barton Saint David,
Somerset, UK, TA11 6BN
Secure online ordering is available from the
shopping cart on each web page. The prices and shipping costs are
displayed in Sterling .
Security:
The most popular Web browsers, Internet Explorer
and Netscape Communicator (aka Navigator), use clear visual symbols to
let you know whether or not they are in secure mode. The symbols are
displayed either at the bottom left or bottom right of your browser
window. You can refer to the following chart to see which symbols are
used with your browser.
Browser Standard (Non-Secure) Symbol Secure Symbol
Internet Explorer None
Netscape
Another indication that a browser is in secure
mode can be found in the Web site address that your browser displays.
The address will begin "http://" in standard, non-secure mode and
"https://" in secure mode. The "s" stands for "secure."
Tip: Continuing to Browse
Once your order is complete, it's perfectly safe
for you to continue to browse our site in standard mode. In fact, once
you exit the ordering process, your browser will automatically revert to
this slightly faster mode of communication.
We have found that some of our customers like to
discuss their orders with us, please email or telephone and we can let
you know availability, postage times etc. We can take credit card orders
on the telephone, or you can send a cheque.
By e-mail at: sheeplandcrafts@btinternet.com
By Phone/Fax - +44 (0)1458 850991
Or write to us at: Sheepland
The Hollies, Peacocks Hill, Barton Saint David,
Somerset, UK, TA11 6BN
| Browser |
Standard
(Non-Secure) Symbol |
Secure
Symbol |
| Internet
Explorer |
None |
 |
| Netscape |
 |
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International
Slipper size chart
Sheepskin
Baby Rugs Sheepskin
Slippers
Sheepskin
Baby Rugs
www.sheepskin-slippers.co.uk
Home
Page
http://www.isleofavalon.co.uk/
http://www.gcircle.co.uk/
http://www.somersetgateway.com/
http://www.southsomerset.gov.uk/towns/montacute.htm
http://www.mendip.gov.uk/Mendip/tourism.nsf/pages/glastonbury.html
Sheepskin
Baby Rugs
Sheepskin
Slippers My Pet Sheep
Sheepskin
Baby Rugs
www.sheepskin-slippers.co.uk
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(UK+44) (0) 1458 850991
